July 01, 2020

COVID-19 and the lockdowns brought political, commercial, economic, social, health, and environmental factors, making it challenging to evaluate our WFH results. Employees and clients have been tolerant of the changes in work location, processes, and quality of service delivered. Now that restrictions are being relaxed, lockdown fatigue is with us, and the WFH honeymoon is over, we will see where we are in the hype cycle. Expectations of clients and managers are going back to normal, or beyond because everyone has six months of lost business to recover. Some are making fundamental changes to their business models.

However, move we must, and the project manager must understand the magnitude and risk of the change she is taking on. Knowing that, she can put an appropriate management system in place.

Read JP Farrell's new book 'Moving Back to the Future' here

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©2020 by Jeremy Farrell. IMS Global Ltd CN: 12745498

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